Job Description

Here’s YOUR opportunity to capitalize on a genuine career opportunity!  If you are a motivated, high energy individual who is looking to take the next step in their career, APPLY NOW!

Full and part time Customer Service Representative considered !!

Purpose of Position:
To provide extraordinary service to internal and external customers, provide sales producers with
possible sales opportunities and assist in sales and office organization. Our goal is to sincerely sell to
customer’s needs.

Minimum Performance Requirements:
Will be determined by agent and staff and updated monthly. Essential functions listed are primary
goals to improve sales and retention.

"A Property & Casualty license preferred , but will consider individuals motivated to pursue a license"

Essential Functions:

  • Answer phone with a smile each time
  • Update/endorse customer policies as their direction
  • Handle billing inquiries, process customer payments
  • Notify agency owner of dissatisfied customers and customers at-risk of leaving
  • Report claims Review new business log weekly with agency owner
  • Write new business applications using checklist\
  • Follow up on pended endorsements and applications daily
  • Handle additional duties as assigned or needed

MAINTAIN A POSITIVE AND SELF-MOTIVATED ATTITUDE

*Allstate agents are independent contractors representing Allstate New Jersey Insurance Company and are not Allstate New Jersey Insurance Company employees. As an agency staff member, you will be an employee of the agency and will not be an employee of Allstate New Jersey Insurance Company or its affiliates.